bit222 Privacy Policy –
Your Data is Safe with Us

As part of bit222's privacy policy, we collect only the information needed to provide you with the best possible service. Our data collection process is fully transparent and legally compliant.

Information collected directly from you:

• Name, email address, phone number, and date of birth provided at registration.
• KYC verification requires information from a national ID, passport, or driving license.
• General mobile banking or bank account details provided at the time of payment.
• Contact details provided during live chat or email support.
• Your preferred game categories and language settings.

Information collected automatically:

• IP address, browser type, and operating system.
• Time spent on the platform, pages visited, and click patterns.
• Device type (mobile/desktop), screen resolution.
• Cookie and local storage data (see details below).

Bit222 uses your information for one purpose only — to deliver the best possible gaming experience. The following outlines how we use your data in accordance with our privacy policy.

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions.
• To send bonuses, promotions, and personalized offers (where you have given your consent).
• To resolve issues through customer support.
• To detect fraud and ensure account security.
• To meet legal obligations and fulfill regulatory reporting requirements.
• To analyze and improve platform performance.

Bit222 never sells your personal data for commercial purposes. However, limited information may be shared with trusted partners where necessary to operate our services.

• Payment Processors: Payment gateways including bKash, Nagad, and Rocket receive limited information solely to process transactions.
• KYC Provider: Regulator-approved third-party services are used for identity verification.
• Game Providers: Your gaming session data may be shared with the relevant game developer.
• Law Enforcement: If a court order or government directive is received, information will be provided in accordance with the applicable legal process.
• Fraud Prevention Agencies: Data may be shared with industry regulators to assist in detecting money laundering and fraud.

Bit222 uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

Under bit222's privacy policy, your data is retained only for as long as necessary. All information is stored securely for the duration your account remains active.

• Active account data: retained until the account is closed.
• Financial transaction records: up to 5 years, as required by law.
• KYC verification documents: 5–7 years, in line with regulatory requirements.
• Customer support communications: 3 years.
• Website log data: up to 12 months.

Bit222 believes every user should have full control over their own data. The following rights are protected under our privacy policy.

Bit222 strictly prohibits registration by anyone under the age of 18. Our privacy policy ensures we never knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• If an underage user's account is identified, it will be closed immediately.
• Parents with concerns can report them to our support team at any time.

Bit222 employs industry-leading technology to keep your data secure. The technical protection layers underpinning our privacy policy are outlined below.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption, providing bank-grade security.
• Firewall & DDoS Protection: Multi-layered firewalls protect our servers from cyberattacks.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Third-party experts conduct regular security audits of our systems.
• Data Backup: All data is encrypted and backed up across multiple servers.
• Access Controls: Only authorized personnel are permitted to access specific data.

The bit222 platform may integrate certain third-party services, each of which operates under its own privacy policy.

• Game providers can access technical data from your gaming sessions.
• Payment gateways only receive the information necessary to complete a transaction.
• Website analytics tools (anonymized) are used to track user behavior.
• Bit222 ensures that all partners comply with applicable data protection laws.

Bit222 reserves the right to update or modify this privacy policy, in part or in full, at any time. Users will be notified in advance of any significant changes.

• Updated policies will be published on this page with a revised effective date.
• You will receive a notification at your registered email address for any important changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team.

• Email: [email protected]
• Response Time: Within 48 business hours.
• Data Access Request: Completed within 30 days.